Terms of service

Clear terms. No fine-print games.

Last updated 18 September 2026 · VITAMOVE GROUP LTD

24/7 availabilityUpfront pricingFree survey70-mile coverageMoving + cleaning

Services

VitaMove provides removal, transport and cleaning services agreed for each booking. The agreed scope, addresses, access, timing and price form the basis of the service.

Quotes and estimates

The instant estimate is a guide, not a contract or fixed quotation. A final price depends on accurate information about volume, distance, access, property and timing.

Payment and cancellation

Payment terms and any deposit are confirmed before work. Tell us as early as possible if plans change. Costs already incurred or time reserved at short notice may be chargeable when clearly agreed.

Care and liability

Customers must disclose fragile, unusually valuable, unsafe or oversized items and ensure appliances are disconnected and drained. Liability is subject to the circumstances, reasonable care and applicable law.

Cleaning and outcomes

Cleaning covers the agreed scope. VitaMove cannot guarantee a landlord, agent or deposit decision, or repair wear and damage through cleaning.

Law

These terms are governed by the laws of England and Wales.

This document is a practical template and should be reviewed by a solicitor before being relied on.
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